Customer relationship management (CRM) is one of the most tremendous tools for successfully improving customer relationships and consequently customer satisfaction, customer retention, and increasing revenue. Unluckily, some CRM strategies fail. This makes CRM vendors and their customers puzzled, but there a few tremendous rules to avert a CRM stra
Three tremendous rules one should follow to avert CRM failure
Customer relationship management (CRM) is one of the most tremendous tools for successfully improving customer relationships and consequently customer satisfaction, customer retention, and increasing revenue. Unluckily, some CRM strategies fail. This makes CRM vendors and their customers puzzled, but there a few tremendous rules to avert a CRM stra